Photo credit @michaelbielecki
Dear Friends,
We are incredibly grateful for the support we’ve received over the course of these endlessly long days. Coming from the Ural community it wouldn’t have been any other way. We are a small and fiercely independent company building sidecar motorcycles in Siberia. Yet, our challenges are nothing in comparison to the devastation and human suffering caused by the war in Ukraine. It's hard to find the words in this unfathomable reality; our hearts bleed for the victims and all we can repeat again and again is that this war must stop now.
As a business with responsibility to our customers we want to make sure we keep you in the loop and here's the latest regarding operations:
Assembly of new motorcycles in Irbit is on hold at this moment.
There are several containers with motorcycles and parts currently in transit with arrivals in March (US bound) and in April-May (Australia, Japan).
We also have a number of containers that are built and waiting to be shipped. We are working on ocean export logistics, which is the main challenge right now.
Spare parts manufacturing at the factory remains fully operational. We are currently rearranging logistics for these parts. Outsourced parts and components from outside suppliers are being rerouted directly to our distribution companies.
Parts, warranty and tech support by distributors and dealers is uninterrupted and remains our highest priority.
Overall, the situation remains difficult to forecast. Regardless, we are fully committed to ensuring continuity of the brand and are prepared to take all steps necessary to support our customers and the product.
Be safe and stand by!
The Team at Ural